Cloud Hosting and Supporting
You have many options when it comes to Hosting and Support for SuiteCRM. It's one of SuiteCRM's many benefits. When it comes to Hosting it's your choice. You can ask us to host and support your instance of SuiteCRM safe in the knowledge that people who write the software are the people who are looking after you. Or you can search for "SuiteCRM hosting". There are many Internet Service Providers who offer SuiteCRM hosting as a package and it's usually not expensive. You should be aware that they don't usually offer support but if you need support you can purchase support packages from the SuiteCRM project website.
Hosting Solution One - SuiteCRM:OnDemand
This hosting solution is ideal for any small enterprise looking for fast access to SuiteCRM with an integrated hosting solution and support included.
SuiteCRM:onDemand gives you an instant working version of SuiteCRM. The instance is made available to you within 5 mins of placing your order. It is fully supported by us and can be subscribed to on a quarterly or annual billing cycle.
You have unlimited access to our forum support as well as a having dedicated email and remote support should you require this throughout the term of your contract.
Key Benefits Include:
Automatic upgrades to your version on SuiteCRM
Regular and ongoing backups taken of your data
State-of-the-art data security
Public/private keys delivering the highest level of intrusion protection.
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Hosting Solution Two - Bespoke cloud
Your own instance of SuiteCRM on isolated servers hosted and managed by our ISO27001 strategic partners and fully supported by us. We design hosting and support aligned to the needs of individual clients.
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There are currently 4 support packages available to you depending on your needs budget. Our FREE support solution is available on the SuiteCRM website forum. You can raise issues on the forum where experienced users, open source contributors and the SalesAgility will assist with any questions where possible.
The other solutions available are dedicated support packages. These packages have clear SLA’s and quicker or more robust support procedure in place. Some packages also include telephone support for your CRM software.