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TOPIC: Advanced OpenPortal 1.0 Released

Advanced OpenPortal 1.0 Released 6 years 1 month ago #3407

  • Dale
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SalesAgility have released Advanced OpenPortal 1.0!

Advanced OpenPortal (AOP) is a case management module for SugarCRM with a Joomla component.
AOP extends the core SugarCRM cases functionality and enhances mechanisms for contacts to update cases.

This module allows contacts held within SugarCRM to:
  • Retrieve emails regarding updates to their Cases
  • Create Cases by emailing a defined support address
  • Update Cases by replying to Case emails
The module allows SugarCRM users to:
  • Add updates to Cases
  • View a threaded log of all updates
  • Retrieve email notifications when a contact adds an update to a Case
  • Create Joomla users from a Contact
The AOP Joomla component connects a Joomla site to the SugarCRM instance. This allows SugarCRM Contacts to:
  • View a list of their Cases online
  • Create new Cases online
  • Reply to existing cases
  • View their case details including a threaded log of all updates
Download Advanced OpenPortal Here
Download User Guide Documentation Here
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