Dedicated Support Packages
SalesAgility offer 3 main support packages – Silver – Gold - Platinum (link to packages). Our support packages are designed to provide a more robust fault support system completed with its own dedicated SLA’s
Each package has been carefully structured to accommodate a range of business needs and budgets to ensure a continuity of service for your SuiteCRM software.
Our support packages are unique as they are not dependant upon the number of users that are currently using the system. Our support packages are based on the number of hours required all bundled into an annual contract for your convenience.
Why would you choose paid for support over free support?
Need bug fixes and issues resolved quickly
Need a dedicated point of contact within the SuiteCRM support team
Need access to expert advise quickly
The CRM is business critical
Require defined SLA’s for your business
Want peace of mind
Want things to run more smoothly
Want to increase continuity
Reduce interruptions to service
Contract is not based on number of users
Contract has no minimum monthly usage terms
12 months to use your support hours